Frequently Asked Questions
What is EasyFitness?
EasyFitness is a subscription-based fitness content service. It provides workout programs, nutrition guidance, progress tracking tools, and exercise content designed for different fitness goals and experience levels.
What do I get with my subscription?
Your subscription includes access to guided workout plans, goal-based fitness support, nutrition guidance, progress tracking tools, and other fitness-related content available within the service.
How do I subscribe?
To subscribe, enter your mobile number and confirm the PIN code sent by SMS. After confirmation, the subscription is activated through your mobile billing flow.
How much does the service cost?
Subscription charges depend on the mobile operator and the applicable offer. The service information currently shows the following Kuwait rates: 0.7 KWD per week for Zain, 0.8 KWD per week for Ooredoo prepaid, 3.5 KWD per month for Ooredoo postpaid, and 0.2 KWD per day for STC.
Does the subscription renew automatically?
Yes. This is a recurring subscription service, and charges continue until the subscription is cancelled. The subscription flow also states that recurring charges apply until cancellation.
How can I cancel my subscription?
You can cancel your subscription at any time. EasyFitness provides more than one cancellation path so users can manage the subscription clearly. A user may submit an unsubscribe request by entering their mobile number on the unsubscribe page. For Kuwait operator-billed access, operator-specific stop commands are also provided: Zain users can send UNSUB EF to 93052, STC users can send STOP2 to 50365, and Ooredoo users can send STOP 1 to 1371. The service also displays a support email for subscription help: support_kw@customer-help.center.
What types of programs are included?
EasyFitness includes programs for different goals and levels, including beginner, weight loss, muscle gain, strength, and flexibility categories. The service also presents support for goals such as weight loss, tone, lifestyle improvement, and strength.
What devices can I use?
EasyFitness is available on desktop, mobile, and tablet. The service is presented as simple and flexible to use across different devices.
Is my payment information secure?
Subscription charges are processed through the mobile operator billing flow, and subscription confirmation is completed by SMS PIN verification. The website also provides separate Privacy Policy and subscription management pages so users can review how the service works and how to manage access.